FAQ

How do I setup a meeting for questions about your services?


You can contact us through the web, phone 416-987-2377 or email info@bixcoblog.com




How do I pay my retainer/deposit & final payment?


You can pay retainer/deposit by cash, or credit card using our online link. Simply request the payment method you'd like to make via email/phone and our team will set that up for you!




How soon should I book my date?


Our dates are filing up quickly, we recommend you book with us as soon as you pick your event date.




Do you charge for Travel?


We travel up to 100km round trip from our office location located in Vaughan at no addtional charge. A travel fee will be applied outside of the 100km round trip.




How do I check to see if date is avaiable for my event?


Contact us by phone or email to check for avaibility!




Do you have backup equipment?


Yes, we are a professional company that understands that this is a must for every event. Therefor we have backup equipment as well as backup attendant's




Will my photo booth come with a attendant to assits guests?


All of our photobooths include an atteandant to assist with the use of the photo booths and guests, depending on package.




How early do you setup at an event?


Setup is 1 hour piror to the session start time.




Does event start time start when you start setting up?


No we do not charge for setting up or tearing down equipment.




Can I make multiple payments?


Yes you can, all we require is the retainer at booking and final payment due 1 month prior, if you request to make multiple payments, we can arrange that at no extra charge.




Can we customize our photo booth package


Yes, we can start with basic package and build from there, creating a custom pacakge is perfect for your event.




Can I split up my session hours?


Yes, sessions hours may be split as long as the hours are covered for the booths duration.




What if my event cancels due to Covid-19


If your event cancels due to Covid-19 we are able to post-pone your date up to 1 year.




Do you follow Covid-19 Procedures?


Yes, all of our staff follow all Covid-19 Procedures, masks, santiziaition and keeping 6 feet distance is mandatory. Our booths also have a hands-free option which is activated with a wave of a hand before taking images. We also use digital props vs. physcial props to help prevent the spread! Feel free to reach out anytime to further discuss our saftey mesaurements!




Do you offer a multiple booth set-ups?


Yes ofcourse! We've had 2-5 booths set-up in one night! This gives family and friends of large gatherings the oppurtunity to take photos, gifs, video, greenscreen and boomerangs!




Do you offer package pricing for photobooths, floor vinyl and entertainment!


Yes ofcourse! We reccomend to book in a consulation for a custom package tailored for your event. We have lots of details to discuss so this step is very important for the planning of a successfull event! Call to book your next appointment at 416-987-2377!





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